By David Ingham
Amadeus has introduced an automated booking system that could help travel agents sell holiday insurance more easily.
Amadeus is enabling travel agents to automatically issue insurance policies when they sell a holiday package. Agents will now be able to book products from AIG, a worldwide provider of travel and leisure insurance policies, through an automated booking tool called Amadeus Insurance.
Amadeus Insurance is designed to integrate fully with a travel agency's existing booking and back office systems. Information stored in the travel details included in the passenger record (PNR) is used to calculate the insurance premium value, so this information doesn't need to be re-entered. The whole process of calculating the premium and booking takes place online, meaning time is not wasted waiting in a telephone queue.
"Amadeus has taken the local partnership approach by joining forces with insurance launch partners such as AIG in the Middle East and African market to deliver a solution adapted to the specific requirements of both providers and sellers," said Ghulam Saleh Al Bloushi, general manager, Amadeus Gulf.
"Amadeus is committed to helping travel agents become efficient retailers for insurance. With its IT skills and experience, Amadeus can deliver solutions to enable the growth and automation of the insurance market in the Middle East and Africa and beyond."