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Tue 7 Feb 2017 09:52 AM

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Apple says 'very small' number of iPhone 6s shutdown unexpectedly

At market prices, the cost of replacing the batteries in the UAE would amount to $6.98 million based on a recall of 88,700 units

Apple says 'very small' number of iPhone 6s shutdown unexpectedly
(JOSH EDELSON/AFP/Getty Images)

Apple has said there is no safety issue with iPhone 6s, saying a “very small number of devices may shutdown unexpectedly”.

According to a statement sent to Arabian Business, the UAE spokesperson said Apple has determined that a “very small number of iPhone 6s devices may unexpectedly shut down”.

“This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015,” the company said.

However, it did not give the number of units recalled in the UAE.

On Saturday, Dr Hashim Al Nuaimi, director of the Consumer Protection Department at UAE Ministry of Economy, said 88,700 iPhone 6s were likely to be recalled due to battery issues.

As per the Telecommunications Regulatory Authority (TRA) statistics for second quarter of 2016 – remaining quarters results haven’t been announced - iPhone 6s is amongst the top five handsets used in the UAE.

Apple, in fact, trumped Samsung, with iPhone 6 and iPhone 5s taking the first and fifth places, respectively.

At market prices, the cost of replacing the batteries in the UAE would amount to $6.98 million (AED25.63 million), based on Apple's $78 (AED289) service charge cost of replacing batteries on iPhones.

Last week, Apple said it sold 78.3 million iPhones in the first quarter of 2017 compared to 74.8 million sold in the first quarter of 2016.

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