By Sarah Gain
Bahraini automobile distributor, EK Kanoo Group, updates its enterprise resource planning resources.
In a bid to consolidate its leadership position in the Bahraini market, Ebrahim Khalil Kanoo (EKK) Group, the exclusive distributors for Toyota and Lexus in the Kingdom, has signed a major agreement with Raya to implement an advanced enterprise resource planning (ERP) system.
The implementation, based on Oracle E-Business Suite, will enable EK Kanoo to further automate the business processes and applications in the company. The project involves implementing new integrated systems covering a broad range of business functional areas, including human resources management, finance and administration, logistics, customer relationship management, marketing sales, after sales, spare parts, facilities and maintenance.
The implementation is expected to reduce administrative costs, increase work efficiency and enhance communication between the company and its clients and suppliers. The transition to an integrated, fully automated system will also foster internal communication improvements amongst the various group departments, leading to increased productivity and job satisfaction.
EK Kanoo’s decision to select Raya was based on the IT major’s extensive experience in implementing large-scale automation projects for leading automotive companies in the GCC and the Arab countries. In addition, Raya’s comprehensive service portfolio, which includes planning, project management, training, maintenance and after sale services, provides EK Kanoo with the level of expertise and support required to implement a project of this scale.
Mohammed Kanoo, president of EKK Group, says, “This strategic investment will help create a state-of-the-art operational and technology environment that enables us to reinforce our market leadership and increase employee satisfaction. Furthermore, the implementation of this project will significantly enhance our ability to deliver world-class customer service, which has been at the forefront of the Group's strategy since its inception.”
Supporting employees to adapt, understand and utilise the new system, as well as linking and integrating various organisational functions, will be the most significant challenges facing Raya and EKK in implementing this project. Being able to combine local cultural and linguistic knowledge with leading edge business processes allows us to deliver a solution tailored to meet EKK’s requirements,” says Ali Sakr, general manager of Raya Gulf.