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Wed 12 Aug 2015 02:05 PM

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Bahrain school apologies to grieving parents for 'administrative error'

Indian school in Bahrain says sorry after mistakenly sending a tuition fee bill to parents of a daughter who died earlier this year

Bahrain school apologies to grieving parents for 'administrative error'
Abiya Shreya Jophy - Courtesy photo

A private school in Bahrain apologised to grieving parents for mistakenly sending a bill for their late daughter’s tuition.

Abiya Shreya Jophy, the eight-year-old daughter of Indian nationals Shiny Philip and Jophy Cherian, died in January from complications arising from chickenpox.

Her death occurred before the start of the April term at The Indian School Bahrain, ISB, she had attended.

Cherian was contacted to pay the fees, in spite of informing the school of her daughter’s death and clarifying that she was not enrolled at the start of term in April, local media reported.

“It is unfortunate that the staff members at the school were so insensitive towards a mother’s feelings,” Cherian was quoted as saying by Gulf Daily News, explaining that his wife had fallen into a state of depression once again following the school’s phone calls.

“When they called her 10 days ago on our landline, she told them that we lost Abiya and requested them to remove her name from the records.

“She’s been slowly recovering but this put her further down and the blow came again when I got a call on my mobile with the same demand.”

The couple, who hail from Chengannur in Kerala and have been living in Bahrain for 27 years, also have two six-year-old sons, Abner and Adriel, who are expected to join the school next year.

“Maybe by highlighting this incident the school might not admit my sons, but I am not worried about that,” Cherian said.

“My intention is not to defame the school nor blame anyone, but to remind them to be more sensible and sensitive so they don’t repeat it to anyone else.”

Prince Natarajan, chairman of the school, said an investigation has been launched into the “administrative error”.

“We share the sentiments of the parents and we apologise. The principal has been urged to verify the incident and to check with the staff members who are responsible for this,” he said.

“We will investigate into the matter and all corrective measures will be put in place immediately.”

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