The Ombudsman Office in Bahrain is set to launch a new mobile app for people to file grievances against police.
Gulf Daily News reported that people will be able to lodge complaints using their smartphone, in a bid to help citizens and residents to easily register complaints with the Ombudsman Office.
Complaints such as police misconduct and human rights violations can be lodged on the new app, which is due to be released in the coming months, according to officials.
“We are expanding our complaint management system by introducing this new app that can be easily downloaded on mobile phones and other devices,” Ombudsman Office secretary general Nawaf Al Ma’awada told Gulf Daily News.
“Once the app is downloaded, the user can type in the complaint details that will be registered and later investigated by us. All complaints registered with us are taken seriously and there is a system in place that allows us to track down cases, including those referred to other bodies,” he added.
The most recent annual report showed that the Ombudsman’s office registered 908 cases, including 319 complaints lodged by citizens, residents and institutions in the last 11 months.
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