By Sam Bridge
E-dirham system was launched in 2001 and is used by several ministries, federal and local authorities as a method of non-cash payment
Revenue generated by the e-dirham government services in the UAE exceeded AED22 billion ($6 billion) in 2019, with the total number of transactions reaching 49 million.
The total number of receipts was 24 million, said Saeed Rashid Al Yateem, Assistant Undersecretary of Resources and Budget Sector at the Ministry of Finance.
The e-dirham call centre registered a success rate exceeding 90 percent for resolving inquiries with the average speed of a transaction via the e-dirham system being 1.2 seconds.
Al Yateem said: “The Ministry of Finance strives to continuously provide innovative digital solutions to facilitate the payment of federal government services fees.
"The e-dirham system is an important technical achievement when it comes to digital payment gateways, thanks to its efficiency, accuracy and ease of use. It enhances cash-flow management, and raises it in line with best practices.”
The e-dirham system was launched in 2001. Several ministries, federal and local authorities, as well as private entities, rely on it as a method of non-monetary payment.