By Greg Wilson
Bahrain’s PTT is introducing three additional services — call waiting, call hold and call forward on busy — as standard on the mobile platform.
Batelco is beefing up its service offering around its SimSim prepaid mobile service. Bahrain’s PTT is introducing three additional services — call waiting, call hold and call forward on busy — as standard on the mobile platform.“We take care to listen carefully to what our customers want,” says Hamza Ali, senior manager, voice products & services, Batelco. “Studies, including our Voice of the Customer survey, and focus groups across the Kingdom, showed a demand by the more than 270,000 customers who currently use our SimSim service,” he adds.The additional services will be added to the current mobile prepaid service, which includes call line identification, call forwarding, call barring, short message service (SMS) and Mobile VoiceMail.