By Staff writer
Careem's private site for registering drivers was hacked, but Saudi database for Careem Go was not, said cab booking company
Following claims on social media that Careem Go’s Saudi database was hacked, the app-based car booking serviced issued a statement on its official Twitter account on Wednesday denying any cyber-attack.
Social media users claimed the app was hacked and advised users with saved credit card information to be wary of potential theft and change their passwords and usernames, reported the Saudi Gazette.
However, Careem said its private site for registering drivers – which is independent from Careem Go - was reportedly breached by an unofficial user. The firm said it instantly shut down the site to investigate.
The company assured users that its network has independent and high security standards that protect private inform such as card details.
To a user who claimed on Twitter his Visa card was mistakenly charged on the Careem app, the firm’s customer care replied it will investigate the case.