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Fri 3 Jun 2011 09:57 AM

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Chili's restaurant reopens after food safety violations

Popular Abu Dhabi eaterie says it has taken immediate action to rectify issues raised in inspection

Chili's restaurant reopens after food safety violations

An Abu Dhabi branch of the popular Chili's Restaurant chain, which was ordered to close over food safety violations, has reopened.

Abu Dhabi Food Control Authority said on Wednesday that it had closed the Hamdan Street branch of Chili's following an inspection.

Inspectors found the restaurant was violating several rules and regulations governing food safety, including overflowing sewage pipes in food preparation areas, it said.

The unhygienic conditions in the restaurant were so bad that the authority decided to immediately order its closure in the interest of public health and safety.

But in a message to customers on its Facebook page, a Chili's spokesperson said the restaurant had now reopened after taking action to remedy the problems.

"Chili’s Abu Dhabi branch located on Hamdan Street is pleased to inform its customers that it is open and ready to serve. 

"In compliance with the safety-related observations addressed to the restaurant by Abu Dhabi Food Control Authority (ADFCA) on June 1, Chili’s continues to rise up with immediate actions taken overtime on all of the said safety concerns." 

It added that its rapid response to the closure showed that Chili's "takes public health and safety very seriously".  

It said the restaurant reopened on Thursday, the day after being closed.

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Customer 8 years ago

Congratulation to the FOOD CONTROL AUTHORITIES for their action against Big Food Chain Brands that thinks; nothing is wrong with their functioning and general public should blindly trust them for whatever they do behind the kitchen wall, even if they compromise on health & safety rules which concerns public health?

Firstly why did ADFCA had to shut CHILLI's (if the matter was not serious)? As a reputed brand are they not aware of the basic rules and regulations? They have considered themselves above the Law and Customers Trust, a price they will pay.

Worst thing; the PR/or whoever from Chilli's are taking the pride that they have rectified safety concerns in no time - wake up boy; do you think the people are stupid to believe you in the future for shattering their trust. Do not forget we are paying a high price for trusting you and risk our health in the bargain.

FROM ADFCA ACTION IT IS QUITE CLEAR NOBODY IS BEYOND LAW & LOYAL CUSTOMERS, CHILLI's WITHOUT BOTH YOU ARE NOTHING!!!

Christopher Reigo 8 years ago

If a reputed food chain like Chilli's was aksed to shout down, what about those small time tea stalls and cafeterias in the back streets of Hamdan Strret and other places?
These are by no means safe food outlets either by any standards.

Chili's Fan! 8 years ago

Let's think about this for a minute if I am the Abu Dhabi government....how do we put the fear in to every single restaurant in Abu Dhabi? Easy, we attack one of the big fish, one of the big full service chains. Which ones are operating in Abu Dhabi? Chili's, Fridays, Fuddruckers, and then there are the fast food guys. Who is the most successful? That's easy, Chili's! So, by getting Chili's the government puts a scare into everybody including the tea stalls & cafeterias Christopher refers to.

To be honest, all we know is what we read in the press. For all we know Chili's could have had 1 blocked drain and the water was backing up. Sounds bad and I am not saying it is not bad but obviously it was corrected rather quickly because Chili's was open the next day. People like "Customer" were probably not Chili's customers before this incident but I believe Chili's is probably the safest chain in the UAE after this mess.