Computer error causes UAE cash machine shutdown

All ATM machines across the country stopped working for almost an hour Sat.
Computer error causes UAE cash machine shutdown
SHUTDOWN: Shoppers were unable to withdraw cash for almost an hour after a computer error shutdown all ATMs. (Getty Images)
By Elsa Baxter
Sun 28 Feb 2010 07:42 AM

A computer error caused all the cash machines across the UAE to shut down for almost an hour on Saturday, the Central Bank confirmed.

The glitch in the computerised network that processes automated teller machine (ATM) transactions caused all machines to stop working at 11am.

Shoppers were left confused and inconvenienced by the error, reports the National on Sunday.

The Central Bank said the problem was due to an error in the UAESwitch system, which banks use to share information on ATMs.

This was fixed in 45 minutes and by 1pm all services had returned to normal, the bank told the paper.

Last weekend, HSBC customers were unable to withdraw cash or use online banking services after the bank’s computer system shutdown for about eight hours.

A spokesman for the bank told the National the two events were not connected.

For all the latest banking and finance news from the UAE and Gulf countries, follow us on Twitter and Linkedin, like us on Facebook and subscribe to our YouTube page, which is updated daily.

Subscribe to our Newsletter

Subscribe to Arabian Business' newsletter to receive the latest breaking news and business stories in Dubai,the UAE and the GCC straight to your inbox.