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Sun 13 Oct 2019 02:44 PM

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Drop in number of emergency calls to Dubai Police

Dubai Police managed to reach scenes of emergencies within six minutes during Q3

Drop in number of emergency calls to Dubai Police
These statistics were revealed during the Operations Department performance appraisal meeting, headed by the Dubai Police Commander-in-Chief, Major General Abdullah Khalifa Al Marri, in the presence of the Eng. Major General Kamel Butti Al Suwaidi, Director of Operations; Major General Abdullah Ali Al Ghaithi. Director of Organizations Protective Security and Emergency (OPSE), and a number of senior officers.

Dubai Police received less emergency phone calls between July and September this year, the latest statistics show. 

Emergency hotline 999 received 1,643,493 calls during the third quarter of this year, a drop of 5.5% on last year, while its non-emergency hotline 901 received 121,785 calls in the same period. 

Dubai Police managed to answer 99.3% of those calls within 10 seconds, and said police patrols managed to reach emergency scenes in an adverage time of 6.3 minutes - well ahead of its target response time of 9 minutes. The average time for police patrols to reach non- emergency scenes was 11.25 minutes, again ahead of its targeted response time of 30 minutes.

These statistics were revealed during the Operations Department performance appraisal meeting, headed by the Dubai Police Commander-in-Chief, Major General Abdullah Khalifa Al Marri, in the presence of the Eng. Major General Kamel Butti Al Suwaidi, Director of Operations; Major General Abdullah Ali Al Ghaithi. Director of Organizations Protective Security and Emergency (OPSE), and a number of senior officers.