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Wed 17 Jun 2020 03:25 PM

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Food delivery platform Grub launches across Dubai

Grub will only take a AED1 success fee per order for the first six months

Food delivery platform Grub launches across Dubai

Grub founders Edgar Jimenez and Michael Anderson.

UAE-based food delivery platform Grub has launched, offering venues zero percent commission for the first six months – provided they sign-up during the current launch period.

Delivery companies across the country have come in for criticism for charging commission fees of up to 30 percent, particularly during the current Covid-19 crisis where lockdown measures introduced forced F&B outlets online.

However, Grub, which has launched its services across Dubai this week, will only take a AED1 success fee per order, which has been described as a “game changing rate” among delivery aggregators.

COO of Grub, Edgar Jimenez, said: "I’ve experienced first-hand the struggle to connect with a client base via food aggregators. At Grub, we’re extremely passionate about helping our restaurant community not only navigate through the public health crisis, but also take control of the customer experience, so restaurants can thrive as the industry begins to recover.”

Restaurants have the creative control of their pages - they can upload all their content and control discounts and offers themselves. They can also map their delivery areas and use their drivers or, at an affordable cost, they can opt to use a third-party driver as an option from the app.

“Knowing that your food and community is being handled with care and honesty makes the whole dining experience that much better. From our customer satisfaction to our partner restaurants’ level of control and accessibility, we want to enhance the standard of delivery services in the UAE and ensure that the right people are being rewarded for their hard work,” said CEO of Grub, Michael Andersen.

Grub is available on iOS and Android.

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