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Fri 19 Dec 2008 11:31 PM

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Cut cables disrupt net, phone services across Mideast, Asia

UPDATE 1: Three undersea cables linking more than 47 countries damaged in Mediterranean.

Internet and phone communications between Europe, the Middle East and Asia were severely disrupted Friday after three undersea cables were damaged in the Mediterranean, France Telecom said.

"The causes of the cut, which is located in the Mediterranean between Sicily and Tunisia, on sections linking Sicily to Egypt, remain unclear," a statement said, while a spokesman said it was unlikely to have been an attack.

The company said it was sending a ship to fix the lines but that it would not arrive until Monday and that it could take until Dec. 31 until normal service was restored.

Most business to business traffic between Europe and Asia was being rerouted through the United States, the firm said, but regular communications between Europe and several Asian countries has been disrupted since early Friday.

Sixty-five per cent of traffic to India was down, while services to Singapore, Malaysia, Saudi Arabia, Egypt, Taiwan and Pakistan were also severely affected.

An afternoon toll released by France Telecom said that 100 percent of traffic was lost in the Maldives Indian Ocean islands, with the Gulf state of Qatar and Djibouti, on the Gulf of Aden, also losing over 70 percent of their traffic.

Egypt's state news agency MENA reported that the cuts happened off the coast of Sicily at 10.00 am (0800 GMT) on Friday, with Indian-registered Reliance GlobalCom directing a submarine cable repair company to head to the region to fix the cables.

The agency added that services were being rerouted to backup cables and satellites to compensate for the failures.

The cables are jointly owned by several dozen different countries. One of the cables is 40,000 km long and links 33 different countries while a second is 20,000 km long and serves 14 states.

"If there was just one cable down we could have used the other two," said France Telecom spokesman Louis-Michel Aymard. "But all three are down so this puts us in a very difficult situation ... This is a very rare situation."

The cables might have got caught up in trawlers' nets or there may have been an underwater landslide, said Aymard. One appeared to be fully severed, while the other two seemed to be only partially cut, he added.

Each cable has a "leader" country, he said. Egypt is in charge of the main cable and in this capacity commissioned France Telecom Marine, a subsidiary of the communications giant, to handle the repairs.

The boat with 20 km of spare cable on board will leave very early Saturday and arrive Monday.

In January, five cables in the Middle East and Europe were cut, causing internet failures in the region.

France Telecomn said it would publish updates on its website on the latest traffic disruption. Traffic from Europe to Algeria and Tunisia is not affected, it said.

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Salim ALSuwaidi 10 years ago

Now I got my answer, and I was thinking I'm sure it's another cable problem, and here I read its not only one cable but three. Now we'll see how long it will take and how long we will suffer.

hombil 10 years ago

Early this year all internet users suffered because of the cable damage. Now once again we are suffering because of the same problem. While most of the GCC has overcome the problem by using alternative routes, Oman users are unable to use internet and email services, that too during the festive season, when electronic greetings are exchanged. Like their counterparts in GCC, why Oman cannot take quick remedial actions by using alternative transmission routes and back-up cables? With Nawras getting the second operator licence, we hope that Omantel will strive to improve their service and commitment to their customers, else they will see their customers switching to Nawras!

Geoff 10 years ago

I doubt whether these cables are really 40000km and 20000km long respectively - 40000km is roughly the circumference of the earth. Is this possible?