By Robeel Haq
DHL is planning to develop innovative products from its latest facility in Germany.
DHL is planning to research and develop a series of innovative products from its latest facility in Germany.
The logistics heavyweight has selected high-profile partners, including IBM, Intel and SAP, to help manage its future projects from the innovation centre, which is located in Troisdorf. At present, approximately 20 permanent employees are based in the facility, whilst DHL's partners have hired an additional 10 people.
"Today, we are the largest logistics company in the world," said Dr Klaus Zumwinkel, chairman of DHL's parent company, Deutsche Post World Net.
"However, size alone is no measure of success. What counts is customer satisfaction. This is why we will amaze our customers with even newer and more future-orientated products," he added.
The facility includes a conference room for meetings and a showroom, where customers can receive realtime updates on products through a large projection screen. In addition, DHL has constructed an onsite exhibition centre, which features a high-tech robot, capable of unloading delivery vehicles, recognising different sized packages and placing them on conveyor belts.