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Sun 6 Aug 2006 04:00 AM

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DOZ signs up du

Dubai Outsource Zone (DOZ) has won another major contract, with du, the UAE’s second telecom operator, set to open a multi-million dollar contact centre in the zone.

Dubai Outsource Zone (DOZ) has won another major contract, with du, the UAE’s second telecom operator, set to open a multi-million dollar contact centre in the zone.

The state-of-the-art centre, which will be equipped by a range of suppliers including Oracle, Cisco and Nokia, is scheduled to be operational early next year.

Osman Sultan, CEO of du, last week said the operator was very pleased to be opening its first call-centre in DOZ. “We are a UAE company and as we grow we will have facilities across the country, but this first call-centre location in DOZ is in an operationally convenient and attractive location,” he said.

For DOZ, which is due to officially open this September, the du deal is a welcome step towards its stated target of capturing 5% of the global outsourcing market. It wants to have between 200 to 300 companies based there in the next five years. Firms that are currently planning to open outsourcing facilities in the zone include Arab Bank, Mashreqbank, the Jumeriah International group and InfoSpan.

“Dubai Outsource Zone is already being recognised as a regional hub,” said Ismail Al Naqi, executive director of DOZ.

“Our main target is to be the leading regional outsourcing destination,” he added.

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