By Andrew Sambidge
Last year more than AED1.5m in bill payments were made using Dubai gov't online services.
A huge surge in demand was seen last year for online payment services offered by Dubai government, official figures reveal. Dubai eGovernment has announced that its mPay service saw 8,380 transactions registered in 2009, with more than AED1.5 million in payments processed compared to 298 transactions and AED25,000 in total payments in the previous year. mPay is a mobile payment service which aims to provide an efficient and easy means of paying government-related fees in Dubai.
The Roads and Transport Authority (RTA), Dubai Police and Dubai Electricity and Water Authority (DEWA) have adopted the mPay platform allowing users to top up their Salik credit, pay traffic fines, and settle their utility bills. Ahmed Bin Humaidan, director general, Dubai eGovernment, said plans were being discussed to add further government departments and services to the mPay system.
He added: "All government departments need a strong IT infrastructure to provide eServices according to the highest standards of quality and security. In this sense, we are working diligently towards delivering eServices through a centralised infrastructure involving different departments in Dubai, enabling them to have a ground for innovation and excellence in their respective fields of specialisation.
"mPay is part of Dubai eGovernment's initiative to deliver government services through innovative channels aimed at simplifying procedures of government transactions for both the public and the business community in Dubai."