Residents in Dubai Properties’ Remraam development have hit out over what they say is a contaminated water supply that is making them sick.
They claim the water is colourless, but over the past few weeks it has had “a foul smell, like kerosene or turpentine”.
In a letter sent on behalf of several residents to Dubai Electricity and Water Authority (Dewa), obtained by Arabian Business, they claim there had been “several incidents of children with high fever and nausea for no apparent reason, pets with mysterious diarrhea, as well as several residents getting skin rashes and headaches seemingly out of the blue”.
The letter said numerous enquiries to facilities manager Idama and property management firm Taziz had “zero effect” and the matter was urgent “as we are deeply concerned about our health”.
“We believe it is a basic human right to have access to clean, non-polluted water, which we are paying a premium for as well, without having to be concerned about what might be in it and how it is affecting us,” the letter said.
Residents, who have taken to Facebook to air their grievances on the Remraam community page, claim they have been told that the odour was from recently painted pump rooms, which was affecting the water.
“But we refuse to believe this as it does not seem plausible; the smell of the water is simply too strong for it to be a mere paint job bi-product,” the letter said.
Dubai Properties Group, which developed the community between the Jebel Ali Free Zone and Arabian Ranches, referred questions from Arabian Business on Sunday to Taziz.
A spokesperson from the property management company confirmed late Tuesday it had received a complaint and “the matter is currently being investigated”.
However, as a precautionary measure “immediate action was taken to empty the water tanks and refill them with fresh water”.
“Dubai Municipality have now carried out inspections and are satisfied with the outcome,” the spokesperson said.
Dewa did not respond to questions.
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