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Tue 9 Feb 2010 07:52 AM

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Emaar continues Burj Khalifa maintenance work

Eyewitness speaks of 45 minute wait at the top of the world's tallest tower.

Emaar continues Burj Khalifa maintenance work
AT THE TOP: The observation deck of the Burj Khalifa has been closed temporarily. (ITP Images)

Emaar has confirmed that the Burj Khalifa Observation Deck had temporarily closed for maintenance work following “technical issues”.

"Due to unexpected high traffic, the observation deck experience at the Burj Khalifa, At the Top, has been temporarily closed for maintenance and upgrade. Technical issues with the power supply are being worked on by the main and sub-contractors and the public will be informed upon completion," Emaar said.

Meanwhile, an eyewitness has described the moment at which a technical fault left her and her family stranded on the 124th floor of the Burj Khalifa earlier this week.

Speaking to Arabian Business today, Nassima Gough-Menari said she was waiting with her husband and two year old son to take the lift back to the ground floor, when the incident occurred.

Gough-Menari, who said she was stranded at the Observation Deck for an estimated 45 minutes, claimed that staff appeared unsure as to what had occurred.

“It was unbelievable – we were given no information within the space of 45 minutes, it was just so badly organised. There was just one security guy directing someone else to a service lift, so we just followed them. And suddenly we were at the back of this huge queue of people trying to get out, at least 60 or 70 people.”

Nafees Ahamed 9 years ago

This is typical problem of GOING HIGH!

RBH 9 years ago

Unbelievable. Imagine you were in their position... how would it feel like being stuck in an elevator at the 124th floor?!! It is not the only incident for Burj Khalifa yet... the observation deck which was closed temporarily is also a proof that there needs to be further maintenance made for the building before allowing people to go there and make "visits."

John 9 years ago

Everything Dubai does now is open to great scrutiny from the media and the public, so it is imperative that candid responses are given to problems such as this, because everyone with a phone with a camera is now a reporter. They cannot suppress the truth anymore, so might as well smile for the camera and be honest, which is how to regain trust. This is common sense.

Rick J Advano 9 years ago

This is a huge project and "glitches" will occur. Lets not make too big a deal about it. At the end of the day everyone was safe and no worse for wear- thats all that matters.

George 9 years ago

Honestly people should realize Dubai is going to be the best place in the world in time to come. In the begining it's hardship that pays off later. So don't make a fuss about the downfalls. If U can't take the records just leave.

Percy Dastur 9 years ago

Burj Khalifa is an architectural wonder and deserves accolades only. Trivial issues are being magnified by the media to tarnish Burj Khalifa and Dubai. Irrespective of such negative articles, Dubai past and future are highly positive, and such negative publicity only increases our confidence in Dubai.

Hisham Youssef 9 years ago

Recently I have seen that every minor problem in Dubai attracts a lot of negative comments, exageration becomes the rule as if people are really jealous of Dubai achievments and waiting for the minor mistake. I have been living here for long, witnessed all the great astonishing work done here, enjoyed the visionary development of the contry, I love Dubai and pray for it and I am 100% confident recovery will not be late, then all these negative comments will disappear and people start again praising what is happening in Dubai. God protects Dubai and UAE.

Vinodh 9 years ago

I tend to agree with the other comments - the incident at Burj was a minor issue which has been blown totally out of proportion. I had the privilege of staying in this beautiful city for about 3 years and enjoyed every moment of it. Dubai, will certainly bounce back to its old self and this despite the almost hostile media.

GMX 9 years ago

I agree with many of the writers here. Its the western media bad pressing Dubai ,I was surprised to see this issue come up on the Yahoo page,just cant believe it. Why the lifts dont get stuck on other high rise towers in the world eg we never heard anything of this on Pteronas nor about Tapie 101. Yes Dubai is going through a bad phase will over come this , why the most after country the USA, UK are no better its even worst, so why Dubai.

GD 9 years ago

Arabian business is hardly western media, yet the story is posted here. Also read it in gulfnews....mmm the reason its a story is that it has been closed so soon after its opening, that's it. If you think western media is only out to bash Dubai, i will refer you to the millenium dome and wembley stadium in London. Complaints about money spent, late delivery, waste of money, etc, etc, from before they were ever completed. I guess those writers were jealous too. So should we all stick our fingers in our ears and close our eyes and prentent nothing ever happens, and not learn anything at all from any mistakes? or shall we all be allowed to have our own point of view, and not be dictated too? I believe Dubai is big enough and strong enough to take it on the chin and come back fighting