Ericsson develops service delivery service in Beirut

Ericsson develops service delivery service in Beirut
By Staff writer
Fri 01 Dec 2006 04:00 AM

Ericsson has announced a new Global Service Delivery Centre to be opened next year in Beirut, Lebanon. The new centre will initially employ about 100 people and will serve regional and global customers.

The new Global Service Delivery Centre in Beirut is a result of the expansion of Ericsson's services business, and is in line with the company's plans to continue to develop global and local services and delivery capabilities.

The current Ericsson services organisation employs around 23,000 professionals worldwide, 6,500 of whom are employed in Global Service Delivery Centres.

Ericsson currently has 18 delivery centres around the world that are designed to ensure business readiness for the global market. They support global and regional demand by providing global expertise cost-efficiently, supporting the expansion of Ericsson's services business.

Earlier this year Ericsson also announced plans to launch its first Connected Media Centre in the region in Amman, Jordan this year, with technical infrastructure support being established in Saudi Arabia. The aim of the centre is to help mobile operators and media companies in the region alike to develop and offer content ranging from basics such as news and ring tones, all the way to advanced services such as full length music, mobile TV, and instant messaging.

Ericsson believes the Middle-East telecoms market is one of the fastest growing worldwide and the company is engaged in operating, managing or assisting in the management of networks for some twenty million subscribers in the region.

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