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Tue 17 Mar 2009 11:40 AM

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Eros Group brings flat panel servicing home

New Service on Wheels plan brings mobile test and repair for flat panel displays to the UAE

Eros Group, the UAE distributor for Samsung and Hitachi, has announced a new initiative to provide doorstep service for flat panel owners in the Emirates.

The new ‘Service on Wheels’ program consists of a three and half ton truck, converted into a mobile test lab and workshop, complete with testing equipment and electrical fittings.

The truck will be able to visit customer premises, where faulty flat panel displays can then be easily taken on board and tested, and depending on the nature of the fault, repairs can be made within hours.

Deepak Babani, CEO, Eros Group, commented: “Eros Group has always strived to bring the best for its customers both in terms of new products and after sales facilities. The facility will position Eros Group as the leader in the after sales service field by demonstrating our capabilities in three main areas: service parts, field service operations and, eventually, warranty management. We are confident that our customers will make best use of the unique facility.”

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