EXCLUSIVE: Homeowners' charges 'should be reduced' for poor service – RERA CEO Bin Ghalaita

Regulator claims that homeowners can call police if unhappy with developers
EXCLUSIVE: Homeowners' charges 'should be reduced' for poor service – RERA CEO Bin Ghalaita
By Damian Reilly
Wed 08 Dec 2010 05:01 PM

Homeowners in Dubai who do not receive the benefits for which their service charges are supposed to entitle them should be entitled to pay less, Marwan bin Ghalaita, CEO of Dubai real estate watchdog RERA, has said.

Speaking to Arabian Business, he said: “They can discuss it with their owners’ association. Because it is like this: when I am paying something to be served, I should have the quality that they promised me. If they did not give it to me, that means they should reduce it from the amount I am paying. The ideas of owners’ associations and service charges should be transparent between all parties. Because it is a group of people living together in one structure.”

He added that developers who had handed over projects to investors should acquiesce to the demands of homeowners.

“RERA’s rules are not ignored by developers, they are enforced by RERA. But owners themselves should educate themselves more about the law. The law for owning property, law 27, is very clear for everybody. Once the building is completed, and the owners association has been formed and approved by RERA, service charges approved by RERA, the whole control of the building is in the hands of the owners association, not the developer.”

He added that homeowners in these circumstances who felt developers were nor respecting the wishes of their respective owners’ association should call the police.

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