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Sun 26 Sep 2010 10:58 AM

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FaceTime video call app absent in Gulf iPhone 4

Gulf telcos in talks with Apple after app was not included on newly launched phones.

FaceTime video call app absent in Gulf iPhone 4
APPLE APPS: FaceTime was also missing from iPhones on sale in Qatar, Kuwait, Oman and Saudi Arabia.(Getty Images - for illustrative purposes only)

UAE telecoms providers Etisalat and du launched the iPhone in shops on September 25, but the popular FaceTime Apple application was not installed, The National newspaper reported on Sunday.

FaceTime is similar to Skype, which is already banned in the UAE, and allows users to make free calls using their iPhone video camera.

An anonymous executive from one of the operator is reported as saying the application was not included by Apple on the new phones to prevent any delay to the launch.

However, Khalifa al Shamsi, the vice president of marketing for consumer products at Etisalat, told the newspaper it was still in talks with Apple to provide UAE users with the FaceTime application.

“Normally such launches are controlled by Apple. Currently we are in discussions with them about this feature in particular,” Al Shamsi said.

FaceTime was also missing from iPhones on sale in Qatar, Kuwait, Oman and Saudi Arabia.

“We are working closely with Apple to resolve the issue,” said Lana Khachan, a spokeswoman for Vodafone Qatar, told The National.

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HD 9 years ago

I got an iphone 4 from Du and it HAS facetime. I think these executives got ahead of themselves and are confused. There is no 'app'' logo for facetime. So they are looking for it probably in the regular menu and cant find it so they think the phones dont have it...hahah. You use facetime by choosing a contact from your phone book and selecting call with ''facetime''. Facetime is not an app that apple could have been ''left'' out when shipping the phones. Its embedded in the OS that is made for the phone.

Wr4tH 9 years ago

Try to update it to 4.1. Let us see if it works then

HD 9 years ago

ok very odd......once you plug the phone into itunes it asks if you want to upgrade it to the newest OS available. After the update, facetime is GONE!

believe 9 years ago

@HD you gotta be kidding! haha theres no way everyone is that dumb, maybe some phones came with it n some didn't?! i refuse to believe that everyone can be so dumb... at least i choose not to believe because i have been waiting and waiting for the iphone for wayyy too long and ill continue waiting until this facetime issue is resolved!

iphone4 owner 9 years ago

Facetime is included on this phone, as HD has mentioned in the comments previously. It's not a separate app, but rather an option that comes when making a call. It's a fundamental part of the new operating system. Furthermore, it does not allow for free calling such as with Skype. The Facetime feature allows for video to be transmitted over a WiFi network during a regular call. This can be played with (at your own risk) to include video transmitting over a 3G network, but isn't recommended considering mobile data fees in the region.

rabih 9 years ago

If you buy iphone 4 from Etislat or du then facetime will be disabled after updating the software. This is based on the serial number of the phone.If you buy iphone 4 from another country such as the UK or Canada then you will have facetime

BBR 9 years ago

I got an iphone 4 at etisalat and i manage to install a facetime by jailbraking works like a charm