By Staff writer
Continued support for the bereaved families remains the priority, says Dubai airline
FlyDubai has launched a memorial website to commemorate the memory of the passengers and crew of flight FZ981, one month after the flight crashed in Rostov-On-Don.
The website – www.withgreatsadness.com - collects the thoughts and photographs of those who wish to express their condolences following the tragic accident.
FlyDubai has said its focus over this last month has been the mobilisation of its Family Assistance Team and the ongoing support to the investigating authorities.
Reflecting on the one month anniversary, Ghaith Al Ghaith, CEO, FlyDubai, said: “Saturday 19 March brought news you hope never to hear. My daily thoughts remain with the families and loved ones enduring a period of great sadness and sorrow. We are focused on supporting the bereaved families and we continue to do everything we can for them.”
Within 30 minutes of being alerted to the accident, FlyDubai said its crisis centre in Dubai mobilised its emergency response team and, later that day, they left for Rostov-on-Don. This initial team included both technical and humanitarian specialists working alongside the Russian Emergency Services to assist in their relief efforts and opened a family assistance centre in Rostov-On-Don.
“In the first week following the accident the Family Assistance Team was established to communicate directly with bereaved families and address their very individual needs on a longer term basis. As part of the long term Family Assistance each family has a dedicated Care Team member. FlyDubai’s Family Assistance Team will continue their work for as long as necessary which includes identification, repatriation and the support required for personal effects. FlyDubai also launched a website which is a source of information for the families,” it said in a media update.
“We are here to support whenever required and at a time deemed appropriate by those in need. It is important to recognise that every family and each circumstance is different and we remain respectful of that. All our staff join me in standing united in our grief as our hearts go out to all the families,” Al Ghaith said.
FlyDubai said it will continue to work alongside the investigating authorities in their continued efforts to identify the cause of the accident and its support to the families will continue for as long as necessary.