Dubai healthcare rating system to start in 2019

Dubai Health Authority plans to rate all healthcare facilities including public and private hospitals and day-care health centres in the emirate
Dubai healthcare rating system to start in 2019
By Sam Bridge
Fri 27 Jul 2018 01:21 AM

Dubai Health Authority (DHA) will start to rate all healthcare facilities including public and private hospitals and day-care health centres in the emirate from next year.

The rating system, known as Qeyas, will be finalised and implemented by the beginning of next year and has five pillars which include patient safety, clinical quality, patient happiness, financial and operational indicators.

The DHA’s Health Regulation Sector has held a workshop with the private health sector to discuss the design and implementation of the framework, a statement said.

Dr Marwan Al Mulla, CEO of the Health Regulation Sector said: “Benchmarking and measuring the quality of care is fundamental to help build a robust health system where patient-centric care and patient safety is the cornerstone.

"We are working closely with the private sector to design a system with uses health data intelligently to help enhance health service delivery.”

Following the implementation of this system, DHA said it will be able to improve quality across the healthcare system in Dubai while providing consumers with information to help empower them to make better choices about healthcare providers.

The system will also provide medical tourists with trustworthy, independently validated information about Dubai’s healthcare quality.

Dr Mohammed Al Redha, director of Project Management Office, Informatics and Smart Health Department at the DHA said: “The methodology will be data-driven and grounded in sound principles of data consistency, relevance, accuracy and integrity in order to drive crucial decision-making and strengthen the health sector in Dubai.”

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