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Thu 12 Dec 2019 02:14 PM

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Abu Dhabi patients to be treated - insurance or not

Department of Health - Abu Dhabi has issued a circular saying nobody should be denied emergency treatment

Abu Dhabi patients to be treated - insurance or not

Patients requiring emergency healthcare in Abu Dhabi must be treated regardless of whether they have insurance or not.

The Department of Health – Abu Dhabi (DoH) has stressed that patients must not be denied healthcare on the grounds of insurance status or validity.

A circulation issued by the authority emphasised “the importance of accepting all emergency cases regardless of insurance validity”.

DoH also highlighted the importance of coordinating between health facilities when transferring patients to ensure that emergency departments are adequately equipped to receive new patients.

While any facilities that don’t adhere to the rules “will be held liable and accountable in accordance to the laws and regulations of the UAE”.

The Department of Health - Abu Dhabi has recently launched the 'ISTIJABA' emergency call centre for in-patients across the emirates' healthcare facilities.

Patients at Abu Dhabi healthcare facilities can reach out to the call centre via the toll-free number 8001717, for any emergeny requests including; urgent medical check-up or diagnosis, requirement of a medical bed for critical conditions, rare or critical care medicine specialists, rare blood type requirement and other urgent medical support.

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