Service includes on-demand video calls with family medicine doctors, pre-booked video consultations with other specialists and physical consultations if indicated
Mediclinic Middle East has launched its coordinated telemedicine service across all its units in the UAE to provide assistance to patients during the Covid-19 crisis, and provide them with a seamless healthcare experience even under restricted conditions. The telemedicine service is made up of two parts:
In a coordinated service such as this, telemedicine consultations are the recommended first point of care, supported by a new pharmacy home delivery service for both acute and chronic medications, however physical consultations are available at both Mediclinic hospitals and clinics if required.
To increase patient choice, a number of Mediclinic’s hospital-based specialists are now also available at some of the outpatient clinics. All patients requiring a physical consultation can be assured that Mediclinic’s number one priority is their safety and that the strictest infection control protocols are adhered to at all times.
The telemedicine service is available on direct billing in Dubai with the following insurance companies:
The telemedicine service is currently covered for only Thiqa and Basic Plan patients in Abu Dhabi emirate. Other insurance coverage will follow shortly and in the interim the service is available on a self-pay basis for such patients.
Full details of the telemedicine service can be found at www.mediclinic.ae.
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