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Sun 23 Feb 2014 11:05 AM

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Holidaymakers angry after Saudi prince books out 3 Maldives resorts

The $30m booking is for a month, resulting in some guests having their reservations cancelled

Holidaymakers angry after Saudi prince books out 3 Maldives resorts
Saudis Crown Prince Salman bin Abdulaziz Al Saud

Tourists looking forward to a dream holiday in the Maldives have been forced to change their plans after the Crown Prince of Saudi Arabia reportedly booked out three entire island resorts exclusively for himself, according to a report by the UK-based Daily Mail newspaper.

Crown Prince Salman bin Abdulaziz Al Saud is understood to have taken over the five-star resorts for nearly a month.

It comes as Saudi media reported that the Maldives was set to seek Saudi investments and partnerships in energy, tourism, transport and Islamic affairs, as well as a soft loan facility of $300m with Crown Prince Salman due for official talks in Male later this month.

The Daily Mail said it was believed the 78-year-old heir to the Saudi throne paid $30m for the resorts of Anantara Veli, Naladhu and Anantara Dighu from February 19 to March 15.

According to a report on the website, the Saudi prince was due to arrive in the Maldives with a floating hospital, a luxury yacht and more than 100 bodyguards.

But the last minute booking has upset holidaymakers who have had their reservations cancelled.

Posting a review on the travel website TripAdvisor, one disgruntled holidaymaker who was due to stay at the Antantara Veli resort, wrote: “Our reservation was cancelled with NO notice and we were informed only AFTER we contacted them.

“Back in December we booked the Anantara Veli in an overwater pool villa for a four night stay in early March. Three weeks prior to our departure we emailed the Anantara Veli to confirm our airport pick up and a few other details.

“As a result of our email to Anantara and a call to our booking agent we finally learned that the hotel had simply cancelled our reservation and, I assume, those of many others. They did this without apprising us of this cancellation,” the holidaymaker said.

Anantara said they said they now had a booking for the period including February 19 until March 15 which, after negotiations, developed into a request for total private island buyout of Anantara Veli and Naladhu.

The holidaymaker, going by the name Buford33, said he was offered a “less desirable resort” as an alternative, but turned it down.

“The message we took away was ‘to hell with clients who took the time to book in advance if we can make more money through a single group, total island booking’,” he said.

A spokeswoman for the Anantara resorts insisted all their guests were happy with the alternative accommodation they had been offered.

“At Anantara Hotels, Resorts & Spas, the wellbeing of our guests is always our primary concern and we consistently seek to address and allay any queries or concerns that are brought to our attention,” she said.

“Whilst we are not at liberty to discuss individual reservations or visits, we would like to share that on the rare occasion that a change occurs in the status of a booking, we try our utmost to ensure the guest's satisfaction throughout the process.”

The Daily Mail said attempts to book rooms in any of the three Anantara hotels during the period of the Crown Prince's stay were met with a 'fully booked' message on the hotel group's website.

The Arab News reported the Crown Prince’s official business trip to the Maldives comes in response to the invitation extended by Maldivian President Abdullah Yameen Abdul Gayoom.

Maldivian Ambassador Adam Hassan said that the visit signified growing relations between the Kingdom and the Maldives.

“Both nations share common approaches on a whole range of bilateral, regional and international issues,” he said.

Maldives was also elected to the UN Human Rights Council together with Saudi Arabia in November.

Discussions about credit facilities began last year during the Maldivian presidential visit to Riyadh, the Arab News reported.

Edmond J. Philippi 5 years ago

May be it is not fair , but again business is business ,plus that
HRH will be conducting some political and economical relations talks with the country's government, which vital to Maldives,
you could always postpone your trip till after March 15th.

Hayel Khojah 5 years ago

at least they provided them with alternate accommodations .. it's not the end of the world ... it's an opportunity for Maldives to develop the relation and enhance their economy! sorry for those who lost their "dream vacation" but it's a bigger dream for the country they are visiting as well.

Anton Baranovskiy 5 years ago

Totally unacceptable treatment of their customers. Never ever I will stay at Anantara. Also proves that Saudi is still in the Medieval age

mark turner 5 years ago

A brand promise is a promise!! And quite possibly a law suit. I trust the Maldives are prepared to pay compensation to retain goodwill.

Mark Stuart 5 years ago

Like you can afford to go to the Maldrives and stay at Antara?! You’re just envious!

Aamro1992 5 years ago

How does it prove that Saudi is still in medieval age. If KSA is in medieval age then Russia is in stone age

Critical 5 years ago

Yes millions can go into vacationing but not into research and development. Sorry situation of the country who has national problems at home and not able to solve them

Hasan 5 years ago

The tourists have no claim agains the prince. Their claim should be against the resorts, who should compensate them to their satisfaction.
The only legitimate claim against the prince, would be from the people of Arabia, who are the rightful owners of the money he is throwing around.

George Verghese 5 years ago

This should be considered as quite a normal situation in business. Any state visit or official visit with a similar magnitude would have had the same implications let alone a monarchy visit.

I know Anantara as a company well and they are known for taking care of their guests. As long as an alternative appropriate arrangements is done with a mutual consent I do not think any holiday maker has to get upset or disappointed. In the broader spectrum, Maldives has enough luxury resorts to offer similar experience.

Nick James 5 years ago

Correct George. Remember the visit to UAE by George W Bush. The cost to businesses was hundreds of millions of Dirhams, and he did not even stay the night. Compensation to businesses - none.