Dubai Municipality urges stricter control following customer complaints at shopping malls
Dubai Municipality has said it is cracking down on violations of a ban on electronic cigarette in public places and shopping malls.
Shopping malls have been encouraged to direct their security staff to stop people smoking near the entrances as well as inside the building.
"The municipality has noticed that there are some shopping centres that allow violations of the indoor smoking ban, especially so-called electronic cigarettes, and allow smoking at the entrances of shopping centres," said Redha Salman, director of Public Health and Safety Department in the municipality in comments published by state news agency WAM.
"Shopping centres and malls have been directed to encourage their security personnel to treat people in a polite manner and to put signs and warnings on the entrances."
Salman added: "In the case of people repeating these practices, the security officer has the right to resort to the police to take the necessary measures."
The decision was taken in 2009 to ban smoking in public places, which also includes electronic cigarettes.
Khater Al Nuaimi, director of Customer Relations and Partners Department in Dubai Municipality, recently organised a meeting with a group of officials from shopping centres in the emirate to discuss customer complaints about the electronic cigarettes smoking phenomena.