Indian airline Air India announced introducing flexibility in air ticket booking with the launch of a new ‘fare lock’ feature.
The fare lock option enables customers to lock in or reserve a selected fare for 48 hours for a fixed, nominal fee.
“This helps customers to plan their travels without having to worry about unexpected fluctuations in fares and availability for their preferred flight options,” the airline said in a media release.
The feature, added to the ticket booking flow on airindia.com and the Air India mobile application, is available for flight options at least 10 days away from the date of booking the service, the airline said.
To use the service, Air India customers need to choose the flight options that they most prefer and are likely to finalise, select the Fare Lock option in the booking flow, and pay a non-refundable fee.
Customers can later return to their bookings on the website or mobile app to confirm their bookings at the pre-selected fares by using the ‘Manage Booking’ option.
Fare Lock will be available at a fee of $10 for short-haul international flights and $18 for long-haul international flights arriving in India, the airline said.
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