Airfreight and express delivery operators must focus more on standardisation, with better usage of electronic data interchange (EDI) technology to improve the quality of service, according to the Universal Postal Union (UPU).
The UPU, a United Nations specialized agency based in Switzerland, is the primary forum for cooperation between posts. It establishes the rules for international mail exchanges among its 190 members.
Speaking at the recent World Cargo Symposium in Mexico, Edouard Dayan, director general of the UPU, said interconnecting the airline and the postal sector’s EDI networks was key to improved service.
“This is a prerequisite for ensuring higher efficiency, as it allows airlines to know in advance the exact load they have to carry, thereby enabling them to better manage their mail and parcel freight,” he said.
About 20 airlines exchange EDI standard messages with more than 30 postal operators. That number must be increased, said Dayan, to generate cost reductions and move towards paperless processes.
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