By Rob Morris
Kuwaiti airline says decision to stop direct Mashhad flights due to new regulations of Iran gov't.
Jazeera Airways announced on Monday that its direct flight from Bahrain to Mashhad, Iran has been cancelled due to factors “beyond its control”.
The Kuwaiti carrier, which operates a second hub in Bahrain, said new regulations issued by the Iranian government had forced it to remove direct services.
Jazeera will now operate an indirect flight that stops in Kuwait to the Iranian city.
No further explanation was given for why Jazeera has changed the service.
In a press statement, Jazeera Airways promised to offer passengers booked on the Bahrain to Mashhad service full refunds.
The carrier also said travellers could retain their tickets for already booked flights, or receive money back for any leg of the journey if “re-accommodation cannot be provided”.
Passengers affected by the changes will be offered a KD10 ($34.70) voucher for booking future travel, the airline added.
Stefan Pichler, Jazeera Airways’ CEO, said: “It is with regret we announce the cancellation of our recently launched Bahrain-Mashhad direct route due to factors that were beyond the control of Jazeera Airways.
“We realise our customers value us for our efficiency and service, and we are committed to fully compensating our guests for the disruption to their travel plans, and the inconvenience this may have caused.
“Bahrain guests can still benefit from our non-stop routes to Kuwait, Dubai and Sana’a with genuinely low cost fares, or to other amazing destinations via Kuwait.”
The airline said its existing schedule from Bahrain would continue operating as normal.