By Parag Deulgaonkar
Airline says baggage was delivered to passengers on next flight
Indian carrier Jet Airways has blamed a “technical defect” for offloading luggage of passengers on one of its Dubai-Mumbai flights.
Arabian Business reported that flight 9W541 left Dubai for Mumbai on Saturday afternoon without luggage, but was subsequently delivered to passengers the next day.
In an e-mailed statement, Jet Airways said the flight suffered a “technical defect” that affected its payload capacity. No details were given on the defect.
“Subsequently, the airline re-accommodated some of the flight’s guests’ as well as baggage on its next flight of the day to Mumbai, where it was successively handed over to the respective guests,” it said.
DM, a passenger travelling with her daughter, had told Arabian Business that only after reaching Mumbai were passengers informed that their bags had not been loaded onto the aircraft.
The airline states on its website that it takes utmost safety of baggage at all times and has representatives at the airport that assist in recovering lost or delayed baggage.