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Sat 5 Jan 2019 04:11 PM

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UAE gov't portal users triple to 5m in 2018

Visa tracking and fees, value added tax and employment laws and regulations were most visited pages

UAE gov't portal users triple to 5m in 2018
Users of the official portal of the UAE Government touched 5 million in 2018, tripling compared to the previous year.

Users of the official portal of the UAE Government touched 5 million in 2018, tripling compared to the previous year.

The number of sessions for 2018 reached 7.5 million, while page-views amounted to more than 12 million.

The top visited page was ‘visa tracking and fees’, followed by ‘value added tax’ and then ‘employment laws and regulations’.

Statistics showed that 83 percent of users visit the portal through organic search and 37 percent of users come to the portal from countries outside the UAE including India, Saudi Arabia, the UK, the US and Egypt.

Hamad Obaid Al Mansoori, director general, Telecommunications Regulatory Authority (TRA) said: “The increase in the portal users contributes to the achievement of the TRA’s goals, particularly the enhancement of electronic lifestyle in the UAE. It also helps increase in usage of online services to keep up with the Leadership’s instructions.”

The TRA said it launched the revamped portal in April 2017, after implementing major updates, while in May 2018, the TRA launched a campaign aiming to improve content on Government.ae.