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Mon 14 Oct 2019 09:12 AM

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SUCCESS 2020: The event no business leader can afford to miss

Arabian Business SUCCESS 2020 Forum will include prominent business experts, leaders and motivational speakers

SUCCESS 2020: The event no business leader can afford to miss
The event will be moderated by the BBC’s Andrew Neil

How can you use virtual reality techniques to boost your team’s leadership skills? What is the best way to drive sales in a challenging economic climate? How do you keep your staff motivated when budgets are tight? What are the top ranked customer service companies doing so differently?

How can big data analytics help boost revenues? Can monitoring customers’ feelings and attitudes lead to better results? What are the short-term benefits of investing in digitalisation?

These are some of the key burning questions business leaders in the region need answered right now.

The Arabian Business SUCCESS 2020 event aims to answer these, and more, in a bid to give our readers some practical tools and insightful tips to help them be more successful in 2020.

The event will be moderated by the BBC’s Andrew Neil and will consist of a range of business leaders, motivational speakers and experts on a range of pertinent topics such as better management of your staff, improving customer service levels, boosting sales levels and embracing new forms of technology to earn practical results.

Some of the speakers will include James Michael Lafferty, an American businessman, consultant, psychologist and keynote speaker.

Lafferty is known for being a senior executive at companies such as Procter and Gamble Company, Coca-Cola, and British American Tobacco and also a fitness trainer, Olympic athletics coach and motivational speaker.

Faten Abu-Ghazaleh, president of Service Hero, a company monitors and ranks customer service levels in the region will explain how focusing on customer service can lead to big results and what those that are at the top of the rankings are doing differently.

Chris Roberts is a CEO who oversaw a 20 percent increase in just six months at his company Eltizam Asset Management. He will explain some of the tips he used and which win him the title of Turnaround CEO of the Year 2019.

Other areas we will be delving into include how to keep your staff motivated and at the top of their game, with business coaches Dawn Metcalfe and Bina Mathews. Hazel Jackson from Biz Group will outline how the Middle East's first multiplayer Virtual Reality Leadership Training is helping management teams reach their full potential.

Speaking of embracing new technology, we will also look at the short-term benefits of going digital and cashless systems.

We will also analyse how companies can practically utilise new technological breakthroughs such as Artificial Intelligence, Big Data and Robotics to enhance their business processes and see results.

Joining the discussion will be prominent speakers from global names such as Visa, Microsoft, SAP, Zoho, du and Avaya.

The event will take place at the Waldorf Astoria Palm Jumeirah on October 28.

Places are limited so please register in advance by clicking on this link.