By Matthew Southwell
Dubai’s Ministry of Public Works & Housing has begun its online initiatives in order to bring it into line with the emirate’s e-government master plan.
Dubai’s Ministry of Public Works & Housing has begun its online initiatives in order to bring it into line with the emirate’s e-government master plan. It has already begun to adopt digital archiving and has started training its staff through a series of special sessions and workshops.
Ibrahim Abdul Malik Mohammed, assistant deputy minister, finance & administration at the Ministry of Housing and Public Works, explains that the Ministry has introduced a system to process data on housing electronically, something that reduces time and paperwork while boosting efficiency. At the same time, it will increase the availability of services, as users will be able to access them online whenever they want.
“e-Services will dramatically change the way services are provided today. The public will be able to access these services round-the-clock, all seven days of the week. The task now before us is to have the right equipment, technology and staff to make this possible,” he says.
To ensure that the Ministry of Public Works & Housing has the right components in place to offer effective e-government services it is constructing a new building that will be fully equipped “to render e-Services” by the end of 2003.
“The Dubai e-Government’s goal is to provide essential services through electronic means. This makes it important for every Government office to be fully prepared and equipped to switch to the new system. This is a big challenge facing us all,” explains Salem Al Shair, director of e-Services at Dubai e-Government.