By Alex Ritman
MTC Kuwait has signed a three-year managed optimisation services contract with Motorola, which will cover the ongoing enhancement of the operators network.
MTC Kuwait has signed a three-year managed optimisation services contract with Motorola. The multi-million dollar contract, which covers the ongoing enhancement of the network, will allow the mobile operator to continue to deliver high quality services to its growing subscriber base and satisfy increasing demands for new value-added services.
The managed optimisation services, which utilises market-leading tools and actual user data, provides an alternative to traditional optimisation methods, helping to improve performance in a single or multi-vendor environment, while ensuring that the network operates at peak performance.
“Motorola’s managed optimisation services offering gives a framework to benchmark our performance and stay current with global telecoms technology while lowering our risk,” says Mr. Barrak Al Sabeeh, general manager of MTC Kuwait.
The new deal compliments Motorola’s twelve-year relationship with MTC. Motorola’s GPRS core network technology services customers in the operator’s Kuwaiti, Jordanian, Lebanese and Iraqi units.
According to Eric Pradier, Motorola's EMEA vice president of network services, managed services is very important in the Middle East. "In Europe you have a lot of major operators with a long fixed-line legacy - France Telecom, Telefonica and so on - and they have engineers and experitse, and sometimes some arrogance. Most of the Middle East operators are in a totally different place, they have to grow very fast and develop skills very fast."