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Sat 3 Jul 2010 10:30 AM

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New customer service team for Skycourts project

National Bonds creates single point of contact for all updates on Dubai-based project.

New customer service team for Skycourts project
DUBAI PROJECT: Skycourts project is a pioneering AED 1.4billion ($400m) development in the heart of Dubailand. (Getty Images - for illustrative purposes only)

National Bonds Corporation, the UAE’s Sharia compliant saving scheme, has announced the launch of a new dedicated Customer Service Centre for its Skycourts project.

This Unit will operate as single point of contact for all updates, queries and general communications in relation to the Skycourts project, the company said in an e-mailed statement on Thursday.

Mohanad Alwadiya, Project Director of Skycourts, said: “The Skycourts handover process to homeowners will begin in the third quarter of 2010. With construction progressing at a accelerated pace to meet the expected delivery date, the Skycourts Customer Service Centre is gearing up for th handover process that will be done with a phased approach depending on the completion of the towers.”

According to Alwadiya the newly appointed Skycourts customer service team will also be in-charge of facilitating and supervising all resale, lease transactions and upon request,
can also handle the required transactions with the Dubai Land Department and DEWA on behalf of customers.

“The centre is staffed by a highly experienced team of professionals who are dedicated to provide Skycourts customers with all the information and ensure an efficient and hassle free property handover process along with a suite of post handover services,” Alwadiya added.

Skycourts project is a AED 1.4billion ($400m) development in the heart of Dubailand. The project includes over 2,800 apartments in six towers and residents will enjoy facilities such as a swimming pool, health club, restaurants and commercial retail space, in one of the prime locations of Dubai.

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