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Mon 23 Mar 2020 01:57 PM

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Provis unveils measures to ease burden of tenants during virus crisis

Aldar Properties' estate management company says owners and tenants can access flexible payment plans

Provis unveils measures to ease burden of tenants during virus crisis

Provis operates more than 29,000 units in the UAE.

Provis, Aldar Properties’ estate management company, has announced the introduction of a series of measures to support property owners and tenants in communities it manages.

The decision is part of Aldar’s recent programmes worth AED100 million unveiled to support Abu Dhabi’s residential communities during the coronavirus crisis.

Effective immediately, Provis, which operates more than 29,000 units in the UAE, said property owners can enjoy flexible service charges payment plans, while tenants can benefit from flexible rental payment schemes and exemptions on different transactional fees, as deemed applicable.

HP Aengaar, CEO at Provis, said: “We are moving through a challenging phase globally, and the UAE’s leadership is taking decisive action to limit the impact on communities and businesses. At the direction of our parent company Aldar Properties, we are coordinating with local banks to offer our owners and tenants direct debit options and flexible payment plans.”

Aengaar added: “We are also taking additional safety and precautionary measures across all communities, while actively communicating with our residents through our online channels, to safeguard the health and safety of our clients and society at large."

Furthermore, Provis said it is collaborating with healthcare providers to facilitate remote medical consultations and delivery of prescribed medications. The company will also offer virtual entertainment and fitness activities for its customers through its social media handles.

Last year, Provis was launched by Aldar Properties to provide property management consultancy and management, owners’ association consultancy and management, sales and leasing and clubhouse and lifestyle management services.

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