NMC Healthcare has introduced a unique concept in patient care called
Patient Advisory Board at NMC Royal Hospital, Khalifa City, Abu Dhabi.
NMC said the board was set up solely with the external members of the
society who will be able to identify service and expectation gaps at the
hospital, and also represent the voice of the community on participative
The advisory board will actively participate in the development of the
hospital policies, services and systems. This will ensure efficient planning of
services and care streams which shall meet the evolving needs of a patient
Commenting on the introduction of the Patient Advisory Board, Dr. B. R.
Shetty, Founder & CEO, NMC Healthcare said: “We have always been committed
to providing high quality compassionate care to our patients. With the
introduction of the Patient Advisory Board we are excited to take the journey
forward ensuring our patient centric and quality healthcare delivery mechanisms
remain contemporary and thematic forever.
He further added: “This advisory board will cover the patient as well as
patient’s family needs in a participative, experiential and collaborative
manner which will ultimately enhance patient experience. We look forward to be
offering a platform focusing on improving outcomes. Through this platform we
shall seek information empowering NMC Royal Hospital and shall tirelessly work
to make the Patient Advisory Board members an integral part of planning and
operations of medical programmes making them the indirect care caregivers.”
The initiative draws inspiration from the Ministry of Happiness as NMC
expressed its gratefulness towards the rulers of the country for their
initiative towards educating and involving the private sector to meet the goals
of the Ministry.
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