By Mark Sutton
Optimiza to provide technical support services for Bharti Telesoft customers in the MENA region
Jordan-based software and solutions company Optimiza has signed a strategic agreement with India's Bharti Telesoft, to provide support for Bharti Telesoft customers in the Middle East and North Africa.
Optimiza will create a technical support team that will act on behalf of Bharti Telesoft with customers using its software solutions for fixed and mobile telecoms operators.
Dr. Wassef Masri, Optimiza Jordan general manager said: "Our alliance with Bharti Telesoft is an added-value to our business. Our vision at Optimiza is to provide support solutions and IT infrastructure services to clients and businesses through diversified partnerships with world leading companies. This step embodies our strategy that aims at scaling up in the region and providing telecom operators with the latest solutions that ultimately result in overall customer satisfaction."
Sabri Amireh, Vice President, MENA region for Bharti Telesoft, said, 'We aspire to establish regional services centers in Jordan and Dubai through which we can enhance our presence in the region in order to present our clients with the best local services and support. We found in Optimiza an optimum and reliable partner since it combines both the technical savvy and a wide regional reach; two major qualities that fall in line with our vision and expectations.