By Lubna Hamdan
Theluxurycloset.com app complements the brand’s e-commerce platform
Theluxurycloset.com which buys, sells and consigns personal pre-owned luxury goods at discounted prices has launched an app to complement its existing e-commerce platform.
The decision to create an app was taken after research carried out by the brand showed that over 70 percent of customers in the region shop from their mobile phones.
Free to download on the App Store, the app has an upgraded Sell With Us section which links the customer to the main site and makes it easy and quick for them to submit an item for sale.
In addition, the My Account section has been refreshed to make it easier to follow up on the status of items. The use of personalised push notifications will also give consumers access to exclusive sales and deals.
Use of the mobile app is faster than use of the mobile web version of theluxuryclose.com as it is easier to navigate and features direct access to customer service representatives. It is also designed to remember the details of returning customers, saving time during checkout.
"The retail environment has shifted as a growing number of consumers seek out the most fuss-free and integrated shopping experiences. We are excited that the launch of our new mobile app will encourage stronger engagement and interaction with our customers,” said Kunal Kapoor, the founder of The Luxury Closet.
The brand has recently completed a round of funding and has made plans to expand across the region. It is the first of its kind in the GCC region in terms of size, market reach and scalability. All items can be shipped worldwide, with cash on delivery available in the UAE.For all the latest lifestyle news from the UAE and Gulf countries, follow us on Twitter and Linkedin, like us on Facebook and subscribe to our YouTube page, which is updated daily.