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Mon 27 Jun 2005 04:00 AM

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PWC wins service award

PWC Logistics has been recognised by the Defense Supply Center Philadelphia (DSCP) for 'outstanding customer service' for the second consecutive year.

PWC Logistics has been recognised by the Defense Supply Center Philadelphia (DSCP) for 'outstanding customer service' for the second consecutive year. The Kuwaiti 3PL recived the recognition for its performance in the subsistence prime vendor program through which it provides food and non-food products to the US Army, Navy, Marines and Air Force operating in Kuwait, Qatar, and Iraq. PWC recived the award for its services at a ceremony held in Atlantic City, New Jersey, USA.

”It's very gratifying to receive this award for the second year in a row, [as] all of our employees work extremely hard to meet the stringent requirements of the US military,” said Toby Switzer, PWC Logistics' general manager, prime vendor.

“When designing our solutions, customer service is always our primary focus. Since first winning this award last year, our continuous improvement program has produced further process and systems enhancements, including a state-of-the-art real-time vehicle and cargo tracking system, which significantly increased our service levels,” he added.

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