By Neil Halligan
24-hour airport gives Gulf carrier and advantage, says CEO Akbar Al Baker
Qatar Airways CEO Akbar Al Baker has said the airline grew by 25 percent in the past year, largely due to improvements in efficiency and how it looks after its passengers.
Al Baker, speaking during a panel discussion on ‘Air Transport in the 21st Century’ at the Bahrain International Airshow, said its growth is because the airline delivers a product that customers want and has the advantage of being able to operate out of an airport that is open 24-hours a day.
“Qatar Airways is a young company, but we are growing fast. In fact we have seen a growth of 25 percent this past year. Key to our success is that as a business we run efficiently and for our passengers we deliver a product that caters to their travel requirements,” he said.
“In this region we have a growing demographic looking to travel further and more frequently. At the same time, we run an efficient and 24-hour airport that makes travel seamless and convenient for our passengers. The truth is, competition in this industry will not go away and it is the customer that will determine the winners and the losers.”
Al Baker said they have also invested in its onboard products and services, and said the airline will unveil a brand new product by the end of the year.