By Vineetha Menon
Joint project between Qatar Post, Emirates Post and Saudi Post aims to measure the quality of postal services in the Middle East
Qatar Post has piloted Motorola’s Radio Frequency Identification (RFID) technology in an initiative to measure the quality of postal services throughout the Middle East.Through the joint project between Qatar Post, Emirates Post and Saudi Post, Motorola XR480 fixed RFID readers, supplied with Motorola high-performance antennas, were installed in mail processing centers across the three countries to track anonymous test envelopes containing RFID tags.
Addressed and tagged by an independent third party, these anonymous test letters mix with regular letters at the point of posting and are automatically detected by the RFID antennas as they enter the sorting centers. The test letters are detected again as they exit the sorting centers. Detection times and dates helped to measure the quality of postal service.
Qatar Post recently concluded a successful trial of the RFID technology during which it deployed and tested both passive and semi-active RFID systems.
“Now that the pilot is completed successfully, the project results will be introduced to the entire region across the 22 Arab countries, which is expected to revolutionize mail delivery in the area,” commented Catina Aghayan, quality and development consultant at Qatar Post.
“Having proved that postal tracking can be successfully managed on a passive/semi-active platform from Motorola that is more cost efficient, we hope to pave the way for countries around the world to demonstrate compliance without the cost,” Aghayan added.