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Wed 18 Nov 2009 07:49 AM

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Qtel set to sign deal to allow ATM bill payments

Qatar telco says deal in place by year-end, more customer service centres in 2010.

Qatar telecom operator
Qtel

is set to join forces with a local bank to offer customers a phone bill payment service via ATMs in the country.

Qtel

is setting up the facility with a "major Qatari bank" although officials declined to name the partner bank.

The deal would be announced before the end of the year, Qtel executive director (customer service) Waleed Mohamed al-Sayed said in comments published by Gulf Times on Wednesday.

Al-Sayed added that further deals would be done with other local banks "in due course" to allow customers to pay bills or seek service information through the sprawling network of ATMs in the country.

The bill payment facility will be in addition to the automated self-service machines already set up by
Qtel

, he told the paper.

Currently,
Qtel

has 120 self-service machines across the country.

As part of strengthening its customer service centre network (CSC),
Qtel

will set up three more CSCs in 2010, al-Sayed said, taking the total to 19 across Qatar.

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