ADNOC says to expand Flex service to Northern Emirates

Fuel retailer to offer customers in Sharjah, Ras Al Khaimah, Fujairah, Umm Al Quwain and Ajman choice of self service or AED10 premium service
ADNOC says to expand Flex service to Northern Emirates
Customers in Sharjah, Ras Al Khaimah, Fujairah, Umm Al Quwain and Ajman will be able to choose to self serve free of charge or use the premium service for AED10 when they refuel their cars.
By Sam Bridge
Tue 16 Oct 2018 03:46 PM

ADNOC Distribution, the UAE’s largest fuel and convenience retailer, will continue the rollout of its Flex service across the UAE from October 21.

Customers in Sharjah, Ras Al Khaimah, Fujairah, Umm Al Quwain and Ajman will be able to choose to self serve free of charge or use the premium service for AED10 when they refuel their cars.

ADNOC Distribution also said it will continue to offer four fuel products across its network, including the UAE’s lowest priced option 91 Octane, to give customers even more choice at the pump.

Saeed Mubarak Al Rashdi, ADNOC Distribution’s acting CEO, said: “This is about offering our customers choice at the pump, as well as in our retail outlets, with the highest-quality goods and services available. Crucial to this proposition is the investment we have made in technology which will benefit the customer by driving efficiency.”

In tandem with the Flex introduction, ADNOC Distribution will also give away 100,000 Smart Tags to customers in Sharjah, Ras Al Khaimah, Fujairah, Umm Al Quwain and Ajman.

The technology is based on an RFID tag being fixed to a vehicle to automatically trigger payment from the customer’s pre-paid ADNOC Wallet. The wallet can also be connected to other payment options including the Emirates ID card or ADNOC Plus card.

Under the premium scheme, for a fee of AED10, an attendant will refuel your car, wash your windshield and check your tyres. In addition, premium customers will also receive rewards that can be redeemed in Oasis convenience stores.

The roll out of Flex follows a free trial period of several months.

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