Carrefour, Amazon, Noon and Union Coop are used by 60% of Dubai online shoppers
Almost two-thirds of Dubai residents increased their online buying by habits at the peak of the recent lockdown in the emirate.
With restrictions eased, somewhat, allowing people to move during the day, almost one third of those plan to continue their increased use of online grocery services, even after the virus threat has passed, according to a new survey from IQ Data, a Dubai-based start-up that specialises in providing data solutions.
While businesses across the emirate, like those the world over, have suffered considerably during the Covid-19, retail outlets with a strong e-commerce presence have managed to maintain their business.
According to the IQ Data statistics, 63 percent of Dubai residents have reported increasing their usage of online grocery websites and apps, with shoppers averaging 2.6 online services each.
Brands including Carrefour, Amazon, Noon and Union Coop attracted the bulk of – 60 percent – of all survey respondents.
Even as restrictions ease in the UAE, many residents have reported that they are likely to continue to use digital outlets for their grocery shopping needs.
In Dubai, the IQ Data statistics that 29 percent of respondents will continue their increased use of online grocery shopping services even after the virus has passed.
“So in this sense, the Covid-19 pandemic has only served to accelerate an already existing consumer trend in shifting retail habits from physical shopping towards e-commerce merchants,” the report added.