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Tue 12 May 2020 11:58 AM

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Dubai mall F&B outlets remain at 30% capacity in updated guidelines

In a circular, Dubai Economy recommended that local malls operate from 10 am to 10 pm on weekdays after Ramadan

Dubai mall F&B outlets remain at 30% capacity in updated guidelines

In a circular, Dubai Economy recommended that local malls operate from 10 am to 10 pm on weekdays after Ramadan


Retailers can lift any restrictions on sales and remove ‘no refund, no return’ policies going forward as the emirate eases restrictions amid the Covid-19 pandemic, Dubai Economy has announced.

In a circular, Dubai Economy recommended that local malls operate from 10 am to 10 pm on weekdays after Ramadan

In the updated re-opening guidelines issued on Tuesday, May 12, Dubai Economy recommended that malls open at 10 am to 12 pm on weekends after Ramadan, provided that they adhere to federal government curfews.

As has been the case for several weeks, occupancy must be maintained at 30 percent of common and gross leasable areas. Staff levels must also be kept at 30 percent.

Additionally, 75 percent of the mall parking lot must remain closing.

F&B outlets and food courts must continue to maintain 30 percent capacity, and ensure seating arrangements are placed 2 metres apart for all customers or set up separators and screens between tables.

Take-away options are “highly recommended”, the document noted.

Retailers in malls can remove any “no refund/return” policies that were in place, on the condition that that items be sanitised and set aside for 24 hours before being given to other customers. Restrictions on sales and promotions have been lifted.

Changing and fitting rooms can open, provided that customers wear masks, only try up to 5 items, and spend a maximum of 10 minutes in the fitting room. Returned items must not be put back on shelves or used by other customers.

“Continuous sterilisation of the fitting rooms to be performed,” the circular added.

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