By Rhys Jones
Saudi Basic Industries Corporation (SABIC) recognises Zamil Air Conditioners (ZAC) as its outstanding supplier of 2003.
Petrochemical giant Saudi Basic Industries Corporation (SABIC) has recognised Zamil Air Conditioners (ZAC) as its outstanding supplier of 2003. An award honouring the AC business unit of Zamil Industrial Investment Company (ZIIC) was presented to Abdulla Al Zamil, COO, ZIIC at a ceremony held at SABIC’s premises in Jubail on last week.
SABIC’s vice president of Shared Services and other high level executives and worldwide suppliers and contractors attended the event.
The award was given to ZAC for its performance over the past year and to reward the company’s high customer service levels and timely response to SABIC’s varied needs.
The selection of ZAC was based on recommendations from SABIC affiliates, including Hadeed, Petrokemya, Ibn Zahr and Ibn Sina. In total, 48 companies from around the world received awards, eight of which were comended for their work within the customer service sector.
“We are greatly honoured to receive this significant award as it endorses our customer value proposition, the tenets of which have been largely responsible for our ability to achieve the position of a leading international manufacturer of air conditioning systems and a Middle East leader within that specific market,” said Al Zamil.
“That SABIC has bestowed this award upon ZAC is further testimony to our commitment to adhering to stringent and consistent quality standards across the board and to the ongoing quest to deliver exceptional customer services, to all of our clients, however large or small,”he added.