Serco says Dubai Trolley operations deal extended to 2019

Service company announces 3-year contract extension by Emaar Properties for Downtown Dubai transport system
Serco says Dubai Trolley operations deal extended to 2019
By Staff writer
Wed 26 Oct 2016 01:56 PM

Serco, the international service company, announced on Tuesday a 3-year contract extension by Emaar Properties to continue management of the operations and maintenance of the Downtown Dubai Trolley System until 2019.

Serco said in a statement that its participation in the project began in August 2014 when appointed by Emaar under an early operator involvement contract, giving advice on the system during the design phase. 

David J Greer, CEO Serco Middle East said: "This award asserts our position as the region’s leading provider of high quality transport operations and maintenance services. The trolley is the first of its type in the Middle East and we are delighted to extend our partnership with Emaar and to continue to deliver the highest quality of service to the public.”

The initial operation and maintenance contract was awarded to Serco in 2015 and has now been extended until 2019.

As part of the initial phase launched earlier this year, the driver-operated Dubai Trolley traverses a distance of 1km, offering hop-on hop-offs at three hotels - The Address Downtown Dubai, Vida Downtown Dubai and Manzil Downtown Dubai.

Operational from 4pm to midnight on weekdays and from 3pm to 11pm on weekends, the double-decker trolley tram can carry 50 passengers.

Three Dubai Trolley stations have opened and are located near The Address Downtown Dubai, Vida Downtown Dubai and Manzil Downtown Dubai. The Trolley Terminus near Old Town Island will feature F&B offerings.

When fully operational, Dubai Trolley will eventually span 7km across the entire breadth of Downtown Dubai. Several crossings have been provided along the tramway to safe pedestrian traffic.

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